Conditions of Registration and Participation

(Version 03/2018)

1.    Seminar prerequisites
We ask you to read the description and prerequisites of the relevant seminar offering carefully, so that at the beginning of a seminar all participants have a common level of knowledge. For all seminars offered the most up-to-date program versions of our software products will be used as basis.

2.    Booking and registration
Please book your places on seminars in good time as they fill up quickly. Please note that only a written registration can be regarded as firm. You receive a written confirmation from us 14 days before the start of the seminar.
The registration form can be found on our web site ( ), or we will be pleased to send one on your telephoned request.

3.    Seminar fees
For the seminar charges please refer to the descriptions of individual iSYMED seminars offered.  All charges listed there are per person and per scheduled seminar. These charges, plus the legal Value Added Tax, are due as soon as they are invoiced and must be paid in full before commencement of the seminar. iSYMED will send the invoice in good time before the start of the seminar. Seminar documentation, lunch, beverages and cookies are included in these prices. If it is not possible to conduct a seminar because of force majeure or for another important reason (e.g. illness of the course instructor or insufficient number of participants), we will cancel your registration punctually. Beyond the refund of seminar charges paid all further liability is excluded. Should we be forced, (e.g. because of the illness of a course instructor), to use another equivalent course instructor, then this is done to ensure the proper conduct of the seminar. We reserve the right to make reasonable changes to the program of the seminar and these do not entitle to any claim for damages.

4.    Seminar daily schedule
Seminar start: 09:00 a.m.  Seminar end: approx. 4:30 p.m. from Monday to Friday.

5.    Seminar / Training course rooms
Our training course rooms are equipped with high-performance PCs and with modern display media.

6.    Cancellations and changes of bookings
For the cancellation of a registration (only possible in writing) up to and including 11 working days before the date of the seminar we make a non-recurring administrative charge of 50.00 Euros plus VAT. If the withdrawal takes place within 11 working days of the start of the seminar, the full seminar charges must be paid. However, if a booking is made for another offered seminar within 6 months of the cancellation, it is then possible to offset these paid charges. In addition we make an administrative charge of 25.00 Euros plus VAT for each change of a firm booking (only possible in writing). We accept the substitution of one participant with another generally for an administrative charge of 25.00 Euros plus VAT.

7.    Seminar certificate
After success in a final test each participant receives an iSYMED attendance certificate completed for him or her personally.

8.    Copyright
Seminar documentation is protected by copyright. Reproduction, dissemination or other use of the seminar documentation is only allowed with the explicit written permission of iSYMED.

9.    Terms and conditions
In addition, unless these conditions specify otherwise, the general Terms and Conditions of iSYMED GmbH apply.


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